Legacy Billiards improves visibility and mitigates freight claims with FreightWise

Background

Legacy Billiards, a leading provider of game room products including pool tables, shuffleboards, and game room products serves dealers and consumers throughout the U.S. and Canada.
 

Challenge

Legacy Billiards faced challenges with their less-than-truckload (LTL) freight shipping costs, lacking visibility across the multiple carriers they were using. They also needed help managing their national parcel carrier contracts as all accessories for game room products were shipped via parcel.
 

Solution

Legacy Billiards partnered with FreightWise for a comprehensive managed transportation solution powered by FreightWise TMS. The FreightWise carrier team conducted an LTL RFP, considering competitive rates as well as carriers with a low claim ratio, given the high value of Legacy Billiards’ products. Assisting Legacy Billiards in their parcel contract review and negotiation was also critical to ensure they were taking into consideration minimums, accessorial charges, and other less familiar parcel fees with their national carrier. Following the completion of both LTL and parcel loads, FreightWise audited and paid all carriers across both LTL and parcel.
 

Benefit

With all transportation data now in FreightWise TMS, Legacy Billiards has gained enhanced visibility and improved cost allocation to dealers and consumers for accurate pricing. They are successfully mitigating potential product damage by proactively monitoring carrier performance, and can file carrier claims from directly within the FreightWise TMS. As Legacy Billiards grows and evolves, FreightWise can help them determine the impact of new carriers, rate changes, and more to better prepare for the future.
 

Results:

  • – 5 weekly carrier invoices into 1 consolidated, audited, and coded invoice
  • – 9% net savings on both LTL and parcel rates

Quote from Deanna Brewer, Operations Manager, Legacy Billiards

“Prior to FreightWise, we didn’t have a centralized way to manage rates, but also carrier performance. With FreightWise, we have been able to ensure we are shipping the most cost- effective method, every time.”