FreightWise Privacy Policy

Located in Brentwood, Tennessee | FreightWise is a logistics technology and managed services provider helping SMB and mid-market shippers simplify freight and parcel operations. This policy outlines how we collect and protect information across all FreightWise services and platforms.

FreightWise Privacy Policy

Last Updated: 2025-03-20

This Privacy Policy will describe the information collected through this website (the “Site” and the related products and services we provide, whether online or offline, and how that information is collected, used, and disclosed. The Site, our products and services, and all related content, technology, and tools are, together, referred to as the “Services”. FreightWise LLC (together with its affiliates, subsidiaries, and related companies, “FreightWise”, “we”, “us”, or “our”) and its suppliers may collect or receive they types of information described below as a result of your access to and use of the Services (“Collected Information”). This Privacy Policy applies to all visitors to and users of the Services.

This Privacy Policy also explains your rights and choices regarding your personal information (if applicable), how we communicate changes to this Privacy Policy, and how you may contact us regarding questions or issues with respect to any matter addressed by this Privacy Policy.

For additional information about the privacy choices you have regarding your personal information, please review the Your Choices and Access section below.

By accessing, browsing, or otherwise using the Services, by accepting or entering into our Privacy Policy / Terms, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand this Privacy Policy and that you consent to our collection, use, and disclosure of your personal information and other Collected Information pursuant to the terms of this Privacy Policy. If you do not agree with this Policy, do not access or use the Services.

 

Table of Contents:

  • What Data Do We Collect?
  • How Will We Use Your Data?
  • How Do We Disclose Your Data?
  • Marketing
  • Analytics
  • What Are Cookies?
  • How Do We Use Cookies?
  • What Types Of Cookies Do We Use?
  • How to Manage Cookies
  • Privacy Policies Of Other Websites
  • Your Choices and Access
  • Additional Privacy Information For Certain U.S. Residents
  • Exercise Your Rights
  • Accuracy And Information Security
  • Change To Our Privacy Policy
  • Not For Children
  • How To Contact Us

What Data Do We Collect?

The information we collect generally falls into the following categories:

  • Information Collected Directly From You: Information that you voluntarily submit to us, for example, your personal identification information (name, title, email address, phone numbers, company, and in some cases a mailing address), payment information, and job applications.
  • Information Collected Automatically: Information collected through your use of the Services, for example, user activity, data collected by the servers used to operate the Services (e.g., IP addresses and device information), data collected by analytics and advertising services, data collected when you connect using or share information via social media platforms, and data collected by cookies and tracking technologies.
  • Information Collected from Third Parties: Information collected through your interaction with third parties, for example, information sent from third party analytics companies, marketing lists, users (FreightWise clients) requesting a Spot Quotes & Insurance Certificates from you (a carrier), and information provided through account creation requests.

Collection. We will collect any and all information that you choose to submit to us through, using, or in connection with the Services, including, without limitation, the types of information described below.

  Examples and Subcategories Purposes (defined below)
Identifiers

Your first and last name, email address, postal address, telephone number, and date of birth.

Usernames, login information (including, for example, passwords), social media accounts and login information.

Services and Purpose Collected; Communication with You.

Personalization;

Advertising; Analytics.

Promotional

Communications.

Disclosing Collected Information.

Evaluation and Improvement.

Quality Assurance.

De-Identified Data and Aggregated Data.

Data Reporting.

Internet or Other Electronic

Network Activity

Web browser, IP addresses, MAC Address, log files, login information, cookies, pixels, beacons, other unique online identifiers, and device and user activity information (e.g., search parameters, online activity such as date and time of accessing our websites, website addresses accessed, the length of website visit, and other usage data).

Commercial

Information

Amount and types of orders, Services and products requested or purchased, shipping information, credit card numbers, ACH information.

Approximate

Geolocation

Information

Approximate geolocation through IP Address.

Professional or

Employment

Related

Information

Business contact information, job title, entity you represent or work for, business telephone number, business address, business email address.

Lawful Processes; Protection of FreightWise.

Business Transactions.

Audio,

Electronic,

Visual, Thermal,

Olfactory, or

Similar

Information

Photos and videos you upload to the Services.

Contact Forms

and Requests for Information or Support

The Identifiers you submit, details about the products or services you are interested in, the entity you represent, and the subject matter you are interested in.

Chat and

Messaging

The Identifiers you submit and all text and other information and content you provide or input through such Chat and Messaging features (where provided to you).
Inferences Preferences, behaviors, characteristics (including, for example, age, gender), and similar information inferred from the above categories of information.

Other Information Collected

As you navigate and use the Services, certain information can be passively collected using various technologies. We passively collect a variety of types of information in a variety of ways, including as described below.

User Activity.

We collect information on how the Services are used, for example, the features you use, the links that you click on, your search parameters, data reflecting transactions that have taken place using the Services, how you interact with other users, performance statistics, and other usage data.

IP Addresses and Related Data.

The servers used to operate and provide the Services may collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Services, including IP addresses assigned to the computers and other devices from where you access the Internet, your Internet service provider (ISP), device ID numbers and unique identifiers, your media access control (MAC) address, your operating system, your device’s screen resolution, your web browser type, the pages you access on the Services, the websites you access before and after visiting the Services, the length of time you spend on the Services, date and time stamps, clickstream data, your approximate geographic location, performance statistics, and usage data. FreightWise may use this information to administer the Services and their servers, to generate statistical information, to monitor and

analyze Service traffic and usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve the Services.

We may combine this information with other Collected Information (including personal information) and information obtained from third parties for security reasons and to protect our rights or the rights of others. The suppliers that we use to provide the Services may collect information about your visits to the Services and other websites. Some of this information may be collected using cookies and similar tracking technologies as explained in the “Cookies” sections below.

How Will We Use Your Data?

In addition to the uses and sharing described above, FreightWise and its suppliers may use and disclose Collected Information as described below. We do not use, sell, rent, or otherwise disclose Collected Information except as stated in this Privacy Policy and as required or permitted by applicable law.

  • Services and Purpose Collected; Communication with You. We will use and share your personal information and other Collected Information for the purpose for which it was collected, for example, to process and communicate with you in connection with your use of the Services (including, for example, your purchases and account activity), your requests for information, to administer your account (where applicable) and FreightWise business activities, to provide customer support to users of the Services, and to provide you communications that you request.
  • Personalization; Advertising; Analytics. To tailor the content and information that we may send or display to you, to suggest personalized help and instructions, and to otherwise personalize your experience while visiting or using our Services. Additionally, we may collect your information and share it with our third party service providers to understand how our Services are used and to improve the Services (as described further in the “Analytics” section of the Privacy Statement below).
  • Promotional Communications. FreightWise may, to the extent permitted by applicable law and in accordance with your preferences, use Collected Information to send you promotional communications about FreightWise and our products and services. FreightWise will obtain your prior consent for such promotional communications solely to the extent required by applicable law. In order to provide you with a personalized experience, these communications may be tailored to your preferences based on, for example, inferences we make using your visits to the Services or the links you click on in FreightWise emails. You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions contained in the applicable email or by contacting us using the contact information provided below under “Contact Us.” Specifically with regard to text messaging, if you opt in to receiving text messages (SMS and MMS) on the Services when prompted, FreightWise may send you autodialed and other text messages at the telephone number you provide relating to your use of the Services. Consenting to receiving text messages is not required to buy goods or services or to otherwise do business with us. Message and data rates may apply. Note that, even if you opt out of receiving promotional communications from FreightWise, you may still receive administrative communications from us with respect to your use of the Services.
  • Disclosing Collected Information.
  • To our Affiliates, Subsidiaries, and Related Entities: Based on how you use the Services and the information that you provide to or request from us, we may disclose your name, contact information, and related Collected Information with our affiliated companies who have products or services that we think may be of interest to you. By providing us your Collected Information and using the Service, you hereby direct us to disclose your information to our affiliates, subsidiaries and other related entities. Our affiliated companies may contact you directly with respect to such products and services, provided that if applicable law requires, your prior consent will be obtained. You may opt out of receiving communications from any such affiliated company pursuant to that affiliate’s own policies. You may opt out of receiving communications from us by contacting us using the information below under “Contact Us.”
  • To Our Third-Party Suppliers and Service Providers: We will disclose Collected Information to our and our affiliates’ respective suppliers, vendors, and service providers as necessary for us to provide the Services and our products and services to you and to engage in the use and sharing of Collected Information as permitted by this Privacy Policy and applicable law. These third parties include, without limitation, our website management and hosting suppliers, customer support providers, those handling the processing and delivery of mailings, cloud storage providers, website analytics providers, payment processors (if and as applicable), product installers, and email service suppliers. Our service providers are authorized to and may use and disclose Collected Information as necessary for them to provide the applicable products and services to us and as provided by their own privacy policies and our agreements with those third parties.
  • Evaluation and Improvement.
    We may use and disclose Collected Information to analyze, develop, and improve the content, materials, products, and services that we provide; to inform marketing and communication plans and strategies; to understand user demographics and preferences; to analyze the effectiveness of the Services; and to evaluate user needs and customize Services content and the user experience. To better understand how users access and use our Services, both on an aggregated an individualized basis, including monitoring, evaluating, and analyzing which features and portions of the Services are most popular; for troubleshooting, for statistical purposes, including, for example, identifying geographic regions of visitors to our Services; evaluating frequently asked questions from visitors; and for other statistical purposes.
  • Quality Assurance.In order to perform quality assurance and to continuously improve our customers’ experience, to assist with fraud identification, and to assist our customer relationship representatives (for example, through representatives in our call center), we use tools to monitor and record certain user experience information, including, without limitation, audio of customer service calls and information resulting from such calls.
  • De-Identified and Aggregated Data.We may de-identify and/or aggregate personal information and aggregate other Collected Information, and use and disclose that aggregate and/or de-identified data for our business purposes, in each case to the extent permitted by applicable law. We may also combine aggregate and/or de-identified data with other data in our possession for purposes of using and disclosing information as described in this Privacy Policy and as permitted under applicable law.
  • Data Reporting. We may use your personal information (such as your demographic information and commercial information) to create de-identified and aggregate statistics (as noted above), and specifically to create reports summarizing such de-identified and aggregated statistics, as well as trends over time. We may provide such reports to third parties, provided that we will take reasonable measures designed to ensure such information provided in the reports is de-identified. We will not attempt to reidentify the de-identified information other than to reidentify the information solely for the purpose of determining whether the de-identification techniques and processes were properly applied.
  • Lawful Processes; Protection of FreightWise.We may use and share Collected Information in accordance with and in response to regulatory authorities, courts with competent jurisdiction, valid law enforcement requests, governmental agency requests, emergency services, and other necessary third parties for legal, protection, security, and safety purposes (e.g., to comply with laws or regulations, to respond to subpoenas and legal processes, to perform credit checks, to protect the safety of our employees, agents, and customers, or any other person). We may use Collected Information and share it with third parties if we believe doing so is necessary or appropriate to protect our rights or the rights of others, including to enforce our agreements, policies, and terms, to bring legal action, to protect our operations and assets, or to pursue remedies or limit damages that we may sustain.
  • Business Transactions.If FreightWise undergoes a change in control, acquisition, merger, reorganization, asset sale (in whole or in part), or similar transaction, we may transfer, sell, share, or otherwise disclose Collected Information to the subsequent owner(s) or successor(s) of those transactions. We may also disclose Collected Information in connection with the evaluation of those transactions. Those owner(s), successor(s), and other recipients will be bound by this Privacy Policy as it applies to the information disclosed. Also, if FreightWise or any of its assets are acquired or if FreightWise goes out of business, enters bankruptcy, or goes through some other change in control or reorganization, Collected Information may be one of the assets transferred to or acquired by a third party.
  • With Your Consent.With your consent, we may use and share your personal information and other Collected Information in ways not specifically described in this Privacy Policy.

How Do We Disclose Your Data?

Pursuant to and consistent with the purposes for collecting your information as set forth in this Privacy Policy we disclose certain categories of personal information to third parties for a business (or other) purpose.

 

Categories of Third Parties

Disclosed to

Purposes for Disclosure
Identifiers

Affiliates, Subsidiaries, and Related Entities.

Subsequent owner(s), successor(s), or assignee(s) or FreightWise.

Services and Purpose Collected; Communication with You.

Personalization; Advertising; Analytics.

Protected

Classifications Under

Applicable Law

Demographic Data

Internet or Other

Electronic Network

Activity

Third Party Service Providers, which include, for example, payment processing companies, data analytics and advertising providers, fraud prevention providers, cloud storage providers, IT service providers, delivery partners, and marketing companies.

Law Enforcement.

Promotional Communications. Disclosing Collected Information. Evaluation and Improvement. Quality Assurance.

De-Identified Data and Aggregated Data.

Data Reporting.

Lawful Processes; Protection of FreightWise.

Business Transactions.

Commercial

Information

Approximate

Geolocation

Information

Professional or

Employment Related

Information

Audio, Electronic,

Visual, Thermal,

Olfactory, or Similar

Information

Chat and Messaging

Contact Forms and

Requests for

Information or Support

Inferences

Marketing

FreightWise would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop FreightWise from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us: support@freightwisellc.com

Analytics

The Services use third-party analytics tools (e.g., Google Analytics) to collect and process data about your use of the Services, including when you visit the Services, URLs of the websites that you visit prior to visiting the Services and when you visit those websites, and IP addresses assigned to the devices from where you access the Internet. Our analytics providers may set and read cookies to collect this data and your web browser will automatically send data collected by those cookies to our analytics providers. Our analytics providers use this data to provide us with reports that we will use to improve the Services’ structure and content.

For more information on how Google uses this data, visit Google’s Privacy Notice and Google’s page on How Google uses data when you use our partners’ sites or apps. To prevent this data from being used by Google Analytics, follow the instructions to download and install the Google Analytics Opt-out Browser Add-on for each browser you use. Using the Google Analytics Opt-out Browser Add-on will not prevent FreightWise from using other analytics tools and will not prevent data from being sent to the Service itself or to Google. For more information about how Google Analytics uses cookies to measure user interactions on websites, visit Google Analytics Cookie Usage on Websites. You may disable cookies as discussed below, but that may impact your use and enjoyment of the Service.

What Are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

A cookie can either be a “session” cookie or a “persistent” cookie. Session cookies exist only for so long as you are visiting the applicable website. Session cookies are typically deleted or removed when you exit or quit your browser application. Persistent cookies exist for a set period of time, for example, six (6) months or one (1) year. Each time you visit a website that has implemented a persistent cookie, that cookie will remain active until its predetermined expiration date. You can also manually delete persistent cookies as discussed above.
For further information, visit allaboutcookies.org.

How Do We Use Cookies?

The Services automatically use cookies to track your use of the Services in order to facilitate and enhance the user experience on the Services and for other purposes as described below. Cookies are small pieces of information that are stored on your device’s hard drive by your web browser. We use cookies to learn and track how you access and use the Services, including when and how users visit the Services and how popular particular Service pages are and aren’t. We also use cookies to recognize Services users, to help display information on the Services, and to improve your enjoyment and the usefulness of the Services, for example, by remembering and displaying certain information.

The Services may use both cookies that we implement and cookies implemented by our suppliers and other third parties. “First-party” cookies allow your browser to talk to the actual website that you are visiting, whereas “third-party” cookies allow your browser to talk to third-party websites, such as the source of an ad that appears on the website you are visiting or a third-party analytics provider. Our suppliers may use cookies and tracking technologies to track Service users across the Internet to understand how you get to the Services and for the analytics purposes disclosed in this Privacy Policy. We do not have access or control over these cookies and this Privacy Policy does not cover the use of third-party cookies. Click here for information on the cookies used by Meta. Click here and here for information on the cookies used by Google.

FreightWise uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Your preferences related to our website

What Types Of Cookies Do We Use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – FreightWise uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what sort orders you prefer, which class and direction you ship with the most, the location you are in, and how many browsers you use. A mix of first-party and third-party cookies may be used.
  • Advertising – FreightWise uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. FreightWise may share limited aspects of this data with third parties for processing and advertising purposes. We may also share data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

For more information about cookies, including about advertising cookies and your choices regarding cookies, we suggest you visit the following websites: https://www.consumer.ftc.gov/articles/0042-online-tracking; http://www.allaboutcookies.org; and http://www.youronlinechoices.eu.

How To Manage Cookies

Most browsers automatically accept cookies. Browsers generally also allow users to manage cookies in the browser’s settings. For example, a browser may allow you to reject cookies from certain websites, reject certain types of cookies regardless of the website, reject or disable all cookies from all websites, and/or delete previously stored cookies. Some browsers also give you the option of being notified every time a cookie is sent to your browser by a website. You can disable or limit cookies but doing so may impact your use and enjoyment of the Services and other websites. For example, the Services may not be able to be personalized for you, may no longer capture or remember your preferences or other choices you have made on the Services in the past, and may not remember your name or contact information or other information you have entered using the Services, and our website may not recognize the device(s) you use to access the Services.

Changing your cookie preferences in one browser will not necessarily carry over to other browsers, so you may need to adjust your preferences each time you get a new device, install a new browser, upgrade an existing browser, or alter or delete a browser’s cookie file.

The Services may also use the following types of tracking technologies: web beacons (also called clear GIFs), flash cookies, and pixels (also called pixel tags). Web beacons are tiny graphics with unique identifiers that function similar to how cookies function but, in contrast to cookies, web beacons are embedded invisibly on websites. Flash cookies collect and store information about your use of a website and are commonly used for advertisements and videos. Cookie management tools provided by your browser will not remove and cannot be used to manage Flash cookies. Click here for information on how to manage Flash cookies. Pixel tags can be placed on websites or within emails to track your interactions with those websites and when emails are opened. How We Respond to Do-Not-Track Signals. Due to the automatic collection of data using cookies as described above, we do not honor “do not track” requests. For this reason, your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of information using cookies and tracking technologies.

Privacy Policies Of Other Websites

The Services may link to, or be linked to, websites, applications, or services not maintained or controlled by FreightWise. FreightWise is not responsible for the privacy policies or practices of any third parties or any third-party websites, applications, or services. This Privacy Policy does not apply to any third-party websites, applications, or services or to any personal or other information that you may provide to third parties. You should read the privacy policy for each website, application, and service that you visit or use.

Your Choices And Access

The purpose of this section of the Privacy Policy is to inform you of our privacy options. Some U.S. states and other jurisdictions outside of the U.S. provide these options and rights to their residents.

Depending on the laws applicable to FreightWise’s processing of your personal information and the location in which you reside, you may have the ability to exercise the rights listed below and in this section of the Privacy Policy. Subject to foregoing, in addition to all application limitations, exemptions, or exceptions—regarding our collection and use of your personal information—these rights may include, to the extent applicable:

  • Right to Confirm: The right to confirm whether we are processing your personal information.
  • Right to Access: You may have the right to request access to any of your personal information that we hold. Specifically, you may have the right to request the disclosure of (1) what personal information has been collected; (2) the categories of sources from which the personal information was collected; (3) the business or commercial purpose for collecting or selling personal information; (4) the categories of personal information sold and to what third parties it was sold to (if applicable); (5) the categories of third parties with whom we share personal information and to what third parties it was shared with; and (5) the specific pieces of personal information we have collected about you.
  • Right to Data Portability: You may have the right to receive all such personal information about you from FreightWise in a structured, commonly used and machine-readable format, and also to require us to transmit it to another entity where this is technically feasible.
  • Right to Deletion: You may have the right to request the deletion of your personal information that we have collected.
  • Right to Correction: You may have the right to request the correction of your personal information that we collected.
  • Right to Lodge a Complaint: You also may have the right to lodge a complaint with a government regulator (e.g., your state attorney general) or supervisory authority, in particular in your country of residence, if you consider that the collection and use of your personal information violates this Privacy Policy or applicable law.

To exercise these rights, please see the “Exercise Your Rights” section of the Privacy Policy below. Additionally, if you have any concerns, complaints, or other issues with regard to our collection, use or other processing of your personal information, please contact us via the means set forth under the “Contact Us” section of the Privacy Policy below.

Additional Privacy Information For Certain U.S. Residents

Certain U.S. states require additional disclosures and provide users residing in such U.S. states with additional choices and rights. This section of the Privacy Policy only applies to individuals located in such U.S. states and where such U.S. state data protection laws apply to FreightWise’s processing of your personal information.

Sources. Consistent with the Privacy Policy above, we collect certain categories of personal information directly from you and, in some circumstances, third parties. The categories of sources that we collect personal information from in the prior 12 months includes the following:

  • Our third party service providers;
  • Affiliated, subsidiaries, and related companies;
  • Third party websites and mobile applications (e.g., websites that share information with us or our advertising partners);
  • Our Services; and
  • Your communications with us.

No Sensitive Personal Information. We do not knowingly collect information that is considered “sensitive” under applicable law.

Rights. Applicable laws in your jurisdiction may grant you certain rights—subject to all applicable limitations, exemptions, or exceptions—regarding our collection and use of your personal information. In addition to those rights set forth in the “Your Choices and Access” section of the Privacy Policy above, these rights may include, to the extent applicable and to the extent granted under applicable law:

  • The right to not be discriminated against due to your exercise of your rights underapplicable law. We do not discriminate against users for exercising the rights granted to them under applicable law and that are applicable to our processing of your personal information.

We do not sell your personal information or share your personal information for purposes of cross contextual behavioral (targeted) advertising. We do not use your personal information to profile you via purely automated means in furtherance of decisions that produce legal or significantly similar effects (as may be defined under applicable law).

The above rights are only exercisable by you where the applicable law grants you the right being exerted and where no exception or exemption under applicable law applies. You may also have a registered agent (if and only as permitted under applicable law) that you authorize to act on your behalf. If you have a registered agent act on your behalf, we have the right to authenticate such agent’s authority to act. To exercise the rights described herein (only to the extent applicable), you may submit a verifiable request to us by through the methods set forth under the “Exercise Your Rights” section below.

Exercise Your Rights

If this Privacy Policy expressly stated above that you have certain rights or applicable law grants you certain rights as it relates to this Privacy Policy and Collected Information, you may submit a verifiable request to us by

Telephone: 1-800-306-9226

Visiting: https://www.freightwisellc.com/contact-us-form/

Please note that to exercise your rights to opt-out of targeted advertising and/or the sale of your personal information, you must follow the instructions provided under the “Selling and Sharing” section of the Privacy Policy above. Only you or a registered agent (if and only as permitted under applicable law) that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. If you have a registered agent act on your behalf, we have the right to authenticate such agent’s authority to act. Without limiting the foregoing, the verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We will respond to your request within the applicable timeframe required under applicable law. If we deny your request, you can appeal such denial by emailing us at support@freightwisellc.com. If the appeal is denied, you may submit a compliant to the applicable government regulator or authority in the jurisdiction in which you are located (which, for U.S. residents, includes the state Attorney General in the state in which you reside).

Accuracy And Information Security

Personal information you provide to us should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes should be accurate, complete, and up to date.

We have implemented reasonable and appropriate administrative, technical, physical, and organizational security measures designed to help protect against the unauthorized access, unauthorized disclosure, loss, theft, misuse, and alteration of information under our control. However, FreightWise does not and cannot guarantee that unauthorized access, unauthorized disclosure, loss, theft, misuse, and alteration of information will not occur. We do not publish all of our security measures online because this may reduce the effectiveness of our security measures. The storage and communication of information can never be completely secure.

If you become aware of any breach of the Services’ security or of this Privacy Policy, please notify us at support@freightwisellc.com immediately.

Changes To Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. All changes will be effective immediately upon posting of the updated Privacy Policy on the Site and by accessing or using the Services after any changes are made, you agree to those changes. Material changes will be clearly posted on the Site or otherwise communicated to you (e.g., via email).

Not For Children

The Services are not directed at children under 16 years of age. FreightWise does not knowingly collect or use information from children under 16 through the Services. If a parent or legal guardian becomes aware that a child under the age of 16 has provided information to us through the Services, the parent or legal guardian should contact us using the information below under “Contact Us” and we will use commercially reasonable efforts to delete that information.

How To Contact Us

If you have any questions about FreightWise’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us: support@freightwisellc.com

Call us: (800) 306-9226

Or write to us:

FreightWise, LLC
214 Centerview Dr. #100
Brentwood, TN 37027